Privacy Policy

Last updated: 6/27/2025

1. Introduction

Holiday Clubs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are the data controller and are responsible for your personal data. We comply with the UK Data Protection Act 2018 and the UK GDPR.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact details
  • Email address
  • Phone number
  • Address
  • Child's age and relevant medical information
  • Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our services
  • Process bookings and payments
  • Send important updates about your bookings
  • Respond to your inquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Your consent

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under UK data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

7. Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@holidayclubs.com
Phone: 020 1234 5678
Address: 123 Holiday Street, London, UK